Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with VetaCalm.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
We currently ship within the United States.
Estimated delivery time:
- Standard Shipping: 5–10 business days
- Delivery times may vary depending on your location and carrier.
Shipping Costs
We offer Free Standard Shipping on all orders within the United States.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take 24–72 hours to update.
Delays
Shipping delays may occasionally occur due to weather conditions, holidays, or carrier issues. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at:
We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping, please contact us:
Email: hello@vetacalm.store